There is an actual user manual that goes with the iPad. It didn’t come in the box, but you can see it here.
And here’s the direct line if you forget your iTunes password.
If you live near an Apple Store and have some general how-to questions about your iPad or are having issues with how it’s behaving, bring it right in. Even the non-geniuses have a lot of knowledge to share and you will likely get your problem solved right on the spot. The Apple Store offers free classes, camps and workshops, too. It’s a great resource if you are lucky enough to have one in your neck of the woods.
Now if you have a problem with your iTunes account or a recent purchase or download, that’s a little different. You will need iTunes Customer Service and I’m afraid there is no phone number you can call. You have to fill out a form and email them. It won’t get you the instant gratification you can find in the wonderfully overstaffed Apple Store– but within a day or so your problem should be resolved.
Grants for iPads for Children with Autism
Click here for a nice overview by Autism Plugged In offering several different ways to go about getting your iPad funded.
And for a full service resource supporting families with autism, bookmark Autism Speaks. They raise money, raise awareness and offer support, and they have a host of autism app recommendations and options for funding.